Effective Date: May 30, 2024

Crystal City Productions LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website emeraldstxne.com and purchase our online coaching services, digital products, and physical products. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you register on the Site, make a purchase, or use our services, we may collect personal information that you voluntarily provide to us, including but not limited to:

NameEmail addressPhone numberBilling and shipping addressesPayment information

Usage Data

We may also collect information about how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our SiteImprove, personalize, and expand our SiteUnderstand and analyze how you use our SiteProcess transactions and manage your ordersSend you emails and SMS messages, including marketing communications and promotional materialsRespond to your comments, questions, and provide customer serviceDetect, prevent, and address technical issues

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy. We may share your information with:

Service providers who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidentialLaw enforcement or regulatory agencies, if required by law

Consent to Communication

SMS Messages

By providing your phone number, you consent to receive SMS messages from us regarding your account, purchases, and other services. You may opt-out of receiving SMS messages at any time by following the instructions provided in the message.

Emails

By providing your email address, you consent to receive emails from us, including promotional emails, newsletters, and updates. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at [email protected].

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting. Your continued use of the Site following the posting of revised Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

By using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.